Foundation
Foundation Support
Automated IT foundation that handles monitoring, maintenance, and security
behind the scenes without bundled help desk support.
- Automated endpoint and server monitoring
- Microsoft and third party patch management
- Managed antivirus and threat protection
- Secure configuration baselines for devices
- Backup status checks and verification reporting
- Software license and asset tracking
- Monthly health summary for leadership
Best for small practices that want a strong, automated IT foundation without a full help desk.
Live support can be added separately if needed.
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Recommended
Growth Support
For clinics and firms that want proactive security and regular technology reviews with a virtual CIO.
- Everything in Foundation, plus:
- Priority handling for urgent issues
- Dark web monitoring for exposed credentials
- Simulated phishing campaigns
- Vulnerability scanning on a regular schedule
- Managed VPN service for secure remote access
- Ongoing updates for third party applications
- Monthly executive reports with clear actions
- Bi-annual technology business review meetings
- HIPAA, PCI DSS, and cyber insurance guidance
Includes everything in Foundation plus additional security and leadership.
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Executive
Executive Support
Your outsourced CIO. Ideal for growing practices that want technology leadership in every strategic discussion.
- Everything in Growth, plus:
- Onsite support visits included in the plan
- Emergency support outside business hours
- Office moves, expansion, and device refresh planning
- Procurement assistance and full device setup
- Advanced password management solution
- MFA and conditional access design
- Quarterly vulnerability scanning and follow up
- Vendor management for core technology partners
- Quarterly executive technology business reviews
- IT budget preparation and multi-year roadmap
Includes everything in Growth plus increased onsite presence and executive planning.
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