Lumenetica gives you the expertise of a seasoned CIO with the care of a small team. We help you design, build, and manage technology that supports your growth instead of holding you back.
Meet regularly with someone who thinks like your CIO, not just your help desk.
We review your roadmap, risks, and investments together so your technology keeps up with your business goals.
We sit on your side of the table. Our goal is to understand your practice, your patients or clients, and where you want to go, then design technology around that.
Our conversations center on growth strategy, risk mitigation, and long-term stability. We understand that your practice exists to serve patients and clients, and technology should amplify that mission, never impede it.
You meet with us like you would a CIO. You get leadership, not ticket takers. Every recommendation we make is tied to growth, risk reduction, and long term stability.
Recurring meetings that feel like a check in with your CIO. We talk about growth plans, staffing, upcoming changes, and where technology needs to be ahead of the curve.
Empathy first support. Your team works with people who listen, explain clearly, and stay with an issue until it is closed for good, not just resolved for the moment.
From MFA and endpoint protection to dark web monitoring and awareness training, we help protect sensitive data without making your day to day work harder.
Keep your EMR, imaging, labs, telehealth, and front office systems working together. We design around reliability, compliance support, and patient experience.
Case management, document management, e discovery, and secure client communication. We help your firm move faster without giving up control of your data.
Monitoring, backups, patching, and device lifecycle management handled for you, so you can focus on building your practice.
Trusted Expertise
Who We Serve
We partner with leaders who want a strategic presence in the room, not a rotating list of technicians.
Primary care, specialty clinics, surgical centers, and multi-site practices. We design around EMR reliability, compliance support, and seamless patient experience. Your clinical schedule comes first.
Litigation, family law, corporate, and other practices. We support case management, document systems, e-discovery, and secure client communication. Move faster without surrendering control of your data.
Accounting, financial services, and other professional teams. Strong security, clear technology planning, and reliable systems—without the overhead of full-time IT leadership.
Service Plans
Start with an AI driven foundation, then add live support and executive leadership as your practice grows.
Quiet, always on protection. Automated monitoring, security, and maintenance that keeps everything stable behind the scenes without bundled help desk support.
Ideal for smaller practices that want a professional IT foundation and stronger security without paying for a full support desk yet.
Discuss FoundationEverything in Foundation plus live support and stronger security. Your team gets real people to call, and your practice gets a more mature security posture.
Best fit for growing clinics and firms that want dependable support, better protection, and a partner watching the environment every day.
Talk about GrowthYour outsourced CIO and IT department. We sit at the strategy table with you and run technology like a core part of the business.
Ideal for practices that want technology leadership, not just support tickets. You get a strategic partner that helps you plan the next three years, not just fix today.
Explore Executive| Capability | Foundation | Growth | Executive |
|---|---|---|---|
| AI driven monitoring and maintenance | Included | Included | Included |
| Remote support for staff | - | ||
| Onsite support and equipment moves | Optional | Optional | Planned visits included |
| Phishing simulation and security training | Optional | Included | Included with advanced reporting |
| vCIO strategy sessions | Light annual review | Regular check ins | Structured ongoing leadership |
| After hours emergency support | Available as add on | Optional upgrade | Included for critical issues |
Guidance
Traditional MSPs focus primarily on break-fix support and ticket resolution. Lumenetica operates as your virtual CIO, sitting in strategy meetings, helping plan technology investments, and connecting every IT decision to your business goals. You get leadership, not just technicians.
We start with a complimentary discovery call to understand your practice, current technology environment, and goals. From there, we propose a service plan that fits your needs. Once engaged, you will have regular scheduled strategy sessions plus support for day to day issues. We handle vendor relationships, security monitoring, and proactive maintenance in the background.
Response times depend on your service plan and issue severity. Critical issues affecting patient care or legal deadlines receive immediate attention. Our Growth and Executive plans include priority response, and Executive clients have access to a 24/7 emergency line.
We work best with practices that have 5 to 500 employees, large enough to need professional IT support and strategic guidance but not large enough to justify a full time in house CIO.
We design our services with compliance in mind. We implement security controls and documentation practices that support HIPAA for healthcare clients and confidentiality for legal practices, including audit trails, access controls, and current security best practices.
Yes. We will assess what you have, identify what is working well, and recommend improvements where they make business sense. Whether you use Epic, eClinicalWorks, Clio, or other industry software, we work within your existing environment and help you get more value from it.
Get Started
Begin with a complimentary consultation. We will discuss your current environment, understand your practice goals, and identify where technology can better serve your growth.
No obligation. No pressure. Just a conversation with someone who speaks both technology and business.
